Every order is shipped with PostNL and comes with a track & trace code, so you can follow your parcel from the moment it leaves us.
Processing time
We prepare and dispatch orders within 5–7 business days of payment. Orders placed on a weekend or a Dutch public holiday start counting from the next business day. You will receive an email with your track & trace code as soon as your parcel is on its way.
Please add this to the delivery estimates below. The times in the table start from the day a parcel is handed to the carrier, not from the day you order. For a typical order to the Netherlands that means roughly one and a half to two weeks in total.
Shipping costs
Shipping is calculated in your cart before you pay, based on where the parcel goes and what is in it. All amounts below are the totals you will see at checkout.
| Destination | T-shirt / tote bag | Hoodie / sweatshirt | Transit time |
|---|---|---|---|
| Netherlands | €6.95 | €6.95 | 2–4 business days |
| Europe — zone 1 Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Spain, Sweden | €8.50 + €4.50 per extra item | €11.00 + €7.00 per extra item | 3–8 business days |
| Europe — zone 2 Bulgaria, Croatia, Cyprus, Czechia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia | €9.25 + €4.50 per extra item | €11.75 + €7.00 per extra item | 3–8 business days |
| United States, Canada, Mexico | €12.00 + €7.00 per extra item | €16.00 + €11.00 per extra item | 7–14 business days |
Transit times are carrier estimates, not guarantees. Customs inspection can add time on parcels going outside the EU.
Where we ship
We currently ship to the Netherlands, the 26 other countries of the European Union, and to the United States, Canada and Mexico. If your country is not in the list at checkout, we cannot ship there yet — email us and we will tell you if that is about to change.
Import duties and taxes outside the EU
Orders within the EU are delivered with all taxes settled; nothing is added on arrival. For the United States, Canada and Mexico your parcel is exported from the EU, and any import duties, sales tax or customs handling fees charged by your own authorities are payable by you as the recipient. We cannot calculate or prepay these, and they are not included in the price you pay us.
Delivery address
We ship to the address you enter at checkout. Please check it before paying — a parcel cannot be redirected once it is in transit. If a parcel comes back to us because the address was incomplete or nobody could accept it, we will contact you; reshipping costs the shipping fee again.
Something wrong with your parcel?
If your order arrives damaged, incomplete, or does not arrive at all, email info@anime010.com with your order number and we will sort it out. Do not pay for a return yourself in that case — if the fault is ours, we cover it. See our Returns & Refunds page for how returns work.